Simple Really. We earn commission for purchases you make at our listed online stores and we pass back most of the commission to you as cashback! Check out our video below or visit the how it works page to learn more.

For every purchase through Nitrogem, the online store pays us a commission, which we pass to you as cashback. This process typically takes 8-12 weeks as we have to wait for the store to confirm that the purchase was not returned or exchanged.

We constantly work with our online store partners to reduce the wait period. However, to be safe, we inform you that it usually takes 8-12 weeks for the cashback to be confirmed. In case your cashback is pending for more than 90 days, visit our contact us page to file a claim under "Cashback Pending for Too Long"

You would get the cashback when you shop at the online stores listed on Nitrogem's website. We have partnered with 200+ online stores across all categories, which includes all of India's top online stores!

Yes! Nitrogem's cashback is over and above all the discounts (with or without coupon codes) that the online stores provide!!

To ensure that you get your cashback for every valid purchase, follow the steps below:

• In your browser settings, allow cookies and javascript permanently and disable Adblock
• Login to Nitrogem and select the store you wish to make a purchase at. Click on the accompanying link to be redirected to the store
• Make sure that the shopping cart of the store is empty before you start shopping. If it is not empty, clear the contents of the cart and visit the store through Nitrogem again.
• Do not open any other cashback/coupon website or use coupon of other websites before the purchase as this would result in no cashback

Returned or cancelled orders will void the cashback earned and your pending cashback balance would be reduced. Exchanged orders may void the cashback depending on the store's policy.

As per the store policy, the cashback may differ across various categories. There could also be products for which there is no cashback. To check the cashback details, go to the store's page on Nitrogem's website through search or the main menu, and view the cashback details in the cashback tab of the store page. For further product level details, click the icon

A live example on how the cashback details appear on the store page is shown below:

Your pending cashback may be cancelled due to any of the following reasons:

• Your order was either cancelled, returned or exchanged
• Your order was partially cancelled, returned, exchanged or changed
• You paid for your order using a gift card, voucher or cash on delivery
• Your order did not comply with the store's cashback policy. These are rare circumstances under which a store may at it's sole discretion, refuse to pay us commission for your order. In such cases, you may contact us by visiting the contact us page or write to us at info@nitrogem.com

To ensure you receive cashback on your shopping transaction, we recommend that you completely disable ad blocking software on your browser before making your online purchase. Follow the instructions below to do so and enjoy your shopping experience with Nitrogem!

Adblock:

If you have AdBlock installed on your browser, you can disable it during your shopping session. To do so, click on the Adblock extension icon in your browser toolbar and then, click on "Pause Adblock" to disable Adblock temporarily. Then, reload Nitrogem's page and continue shopping to avail your cashback. You may click on "Unpause Adblock" after your shopping session to restore using Adblock.

Adblock Plus:

If you have AdBlock Plus installed on your browser, you can disable it during your shopping session. To do so, right click on the Adblock Plus extension icon in your browser toolbar and then, click on "Manage extensions". Then uncheck the "enabled" checkbox next to the Adblock Plus extension. Finally, reload Nitrogem's page and continue shopping to avail your cashback. You may click on the "enabled" checkbox again after your shopping session to restore using Adblock Plus.

If you have any other ad blocking browser extensions installed, we recommend that you follow the same steps as for Adblock Plus above to ensure you receive your cashback.

Yes, pending cashback amounts are indicative and subject to change after confirmation from the online store.

This is because when a purchase is tracked, most online stores do not provide us all the information required to accurately estimate the cashback amount. For example, the cashback may vary based on whether you are an existing or new user at the online store. Also, the platform used for purchase (e.g. mobile app, desktop, etc.) and the category of the product purchased may also affect the cashback. Many pieces of this information is made available to Nitrogem only after the cashback confirmation and so the pending cashback amount is an estimate and subject to change.

In case you believe, your cashback was confirmed for an incorrect amount, please visit the contact us page to file a query under "Cashback Confirmed For Incorrect Amount".

It may take upto 48 hours for your cashback to be tracked at Nitrogem. In case your cashback is not tracked for more than 48 hours, please make sure that you followed the steps above

If you had followed the steps and your cashback has not been tracked for over 48 hours, please visit the contact us to file a claim under "Cashback Not Tracked".

Pending Balance is the cashback amount that has been tracked but not yet received. After the store confirms that the purchase was not returned or exchanged, this pending balance would become available balance. There may be some differences in the amounts of pending and available balance as explained here.

Available Balance is the amount that you can transfer to your bank account or mobile wallet or redeem against gift vouchers immediately.

Pending Balance earned from purchases made at online stores typically takes 4-8 weeks before it becomes Available Balance as we have to wait for the store to confirm that the purchase was not returned or exchanged.

Don't worry, your Available Balance at Nitrogem never expires! You can transfer or redeem it any time you want.

At Nitrogem, you can transfer your Available Balance to your bank account or mobile wallet.

Alternatively, you may redeem your Available Balance in the form of shopping vouchers at your choice!

You can withdraw or redeem a minimum Available Balance of ₹100.

Absolutely not! Nitrogem bears all the costs associated with transferring your Available Balance to your bank account, mobile wallet or shopping vouchers. There is no cost or fee that you have to bear!

Sorry, we do not allow transferring of balance from one Nitrogem account to another

When you sign up with Nitrogem, you get a Welcome Bonus of ₹50 added to your Available Balance. No conditions, just sign up for free and avail your welcome bonus!

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