For every purchase through Nitrogem, the online store pays us a commission, which we pass to you as cashback. This process typically takes 8-12 weeks as we have to wait for the store to confirm that the purchase was not returned or exchanged.
We constantly work with our online store partners to reduce the wait period. However, to be safe, we inform you that it usually takes 8-12 weeks for the cashback to be confirmed. In case your cashback is pending for more than 90 days, visit our contact us page to file a claim under "Cashback Pending for Too Long"